Delivery Policy
Thank you for choosing our airport transfer and day tour services. This Delivery Policy outlines the terms and conditions regarding the delivery of our services. We strive to provide a seamless and reliable experience for our customers. Please read the following policy to understand our delivery procedures.
Delivery Areas
We offer airport transfer and day tour services in designated areas as specified on our website or during the booking process. Please ensure that your desired location falls within our designated service areas before making a reservation.
Delivery Timeframe
We aim to provide our services within the specified timeframe agreed upon during the booking process or communicated separately. However, please note that the actual service time may vary depending on factors such as traffic conditions, flight delays, and unforeseen circumstances. We will make our best efforts to accommodate your schedule and keep you informed in case of any changes or delays.
Delivery Methods
We utilize various transportation methods, including well-maintained vehicles, to ensure a comfortable and reliable transfer experience for airport transfers and day tours. The specific transportation method applicable to your booking will be determined based on factors such as the number of passengers, luggage requirements, and the nature of the tour.
Delivery Charges
Delivery charges, which cover the cost of transportation and associated services, will apply to your airport transfer or day tour booking. The applicable charges will be clearly communicated during the booking process. Please review and confirm the charges before finalizing your reservation.
Delivery Process
For airport transfers, our chauffeur will be waiting for you at the specified pickup location, which is typically the arrival terminal or a designated meeting point. They will be holding a sign with your name to facilitate easy identification. We track flight schedules to ensure that we are prepared for any changes in your arrival time.
For day tours, we will coordinate with you to establish the pickup location and time. Our knowledgeable guide and comfortable vehicle will be ready to provide you with an enriching and enjoyable experience. Please ensure that you are ready at the designated pickup point at the agreed-upon time.
Receipt of Delivery
Upon arrival at the airport or designated pickup point for day tours, our representative, chauffeur, or guide will be present to receive you. They will assist you with your luggage, provide any necessary information, and ensure a smooth transition to the transportation vehicle.
Changes or Cancellations
If you need to make changes or cancel your reservation, please notify us as soon as possible. We understand that travel plans can change unexpectedly, and we will do our best to accommodate your requests. However, please note that changes or cancellations may be subject to terms and conditions outlined in our Booking Policy.
Changes to the Delivery Policy
We reserve the right to modify or update this Delivery Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about our delivery procedures.
If you have any questions or require further assistance regarding our delivery policy, please contact our customer support team.